Our Complete Client Services Suite

Our suite of services is designed to follow your customers throughout their lifecycle journey with your business and packages can be customized to meet your specific needs. Click on the services below to learn more.

Lead conversion is the #1 inefficacy in the industry.  Without dedicated resources to outbound lead follow up and inbound Q&A, qualified leads are likely being lost.  Our Lead Management team dedicates the time and attention needed to each new lead to answer any and all questions, set appointments in a timely manner, and provide your customers with all the information needed to set your staff up for a simple sale when they walk through your doors.

Through our Registrations Program, clients gain access to an opportunity to brand themselves as a trusted and reputable American Kennel Club Affiliate and offer their customers all the benefits that accompany AKC registration. This partnership, and its associated offerings, create continuous added value for your customers and ensure your pet offerings and services meet the highest standard within the pet industry, leading to increased ROI, reputation and branding.

Many store owners struggle with the amount of employee time it takes to handle phone support for their customers. Our Solutions Team takes that stress off of your sales floor and into the hands of our trusted pet industry experts as they professionally and efficiently communicate and execute your warranties* and policies to your valued customers.

With so much to manage daily, marketing can often take a backseat for many business owners. Our team of marketing experts and design professionals are available as an extension of your team to ensure your store is getting the attention it deserves. From in-store graphics, to customized email campaigns, digital signage and advertisements, we can create a customized marketing solution tailored to grow your business.

Third Party Pet® Reviews

4.9 rating
4.9 out of 5 stars (based on 108 reviews)
Very good6%

Very Knowledgeable Puppy Representative

5.0 rating
February 13, 2020

My puppy representative was extremely nice and very knowledgeable!

Cecelia/Brian C/M

Great service

5.0 rating
February 1, 2020

Wrong item accidentally sent. Issue quickly resolved.
Thank you !


Helpful and Friendly

5.0 rating
January 26, 2020

Very helpful and friendly and very informative


Clear, Smart, Kind and Enthusiastic

5.0 rating
January 18, 2020

Jasmine was clear, smart, kind and enthusiastic. Felt extremely calm that it was handled so well for me.

Ivy J

Perfect customer service! Very friendly!

5.0 rating
January 16, 2020

Perfect customer service! Very friendly!

James/Blanca S/C

Representative was EXCELLENT!

5.0 rating
January 13, 2020

Being new to this process, the helpfulness of the representative was EXCELLENT!

Brandi D