You can rely on us to make sure that your customers are happy. Whether it’s a leaky fish tank or a puppy with a cold, we are here to help.  We are not a warranty provider, but we communicate your store’s policies to customers.  You can feel comfortable with our wealth of knowledge when it comes to assisting new pet owners.  Solutions team members are experts in your field with over 50 cumulative years of experience in the pet industry.


Third Party Pet’s® Registrations team members work with the American Kennel Club® to ensure your dogs are officially recorded and registered. You can offer your customers ownership verification, lineage accuracy if applicable, and make sure your customers receive all of the benefits provided to their pet. Your customers will also feel comfortable knowing we can fulfill their needs in other areas including training concerns and product questions.

Lead Management

Your consumers are shopping online and this trend is growing every day.  There is no replacement for a live person to consult with your customers on their next pet purchase.  While you are most likely relying on online marketing to drive customers to your store, your customers still desire conversations and interaction with a live person prior to visiting.  We provide services from answering incoming calls to making outbound calls, as well as sending e-mails and texts so that you can rest assured your customers are always being taken care of.  The Lead Management department is not just an answering service; we are an extension of your team!

Graphic Design

Your marketing & advertising will be taken to the next level!  Our innovative design team is comprised of experts in pet marketing and animal related graphics.  We can create anything you desire from flyers and handouts, to large signs and window decals.  Our team’s portfolio and creative strategy is limitless and push the envelope every day.  If you can think it, we can create it!

Third Party Pet® Reviews

4.9 rating
4.9 out of 5 stars (based on 108 reviews)
Very good6%

Very Knowledgeable Puppy Representative

5.0 rating
February 13, 2020

My puppy representative was extremely nice and very knowledgeable!

Cecelia/Brian C/M

Great service

5.0 rating
February 1, 2020

Wrong item accidentally sent. Issue quickly resolved.
Thank you !


Helpful and Friendly

5.0 rating
January 26, 2020

Very helpful and friendly and very informative


Clear, Smart, Kind and Enthusiastic

5.0 rating
January 18, 2020

Jasmine was clear, smart, kind and enthusiastic. Felt extremely calm that it was handled so well for me.

Ivy J

Perfect customer service! Very friendly!

5.0 rating
January 16, 2020

Perfect customer service! Very friendly!

James/Blanca S/C

Representative was EXCELLENT!

5.0 rating
January 13, 2020

Being new to this process, the helpfulness of the representative was EXCELLENT!

Brandi D