Director of Call Center Operations
We are pleased to announce that Angie Luckey-Succes joined TPP in August as the Director of Call Center Operations. Angie has more than thirty years of Customer Service and Call Center operations experience in both the public and private sectors. Angie’s customer service experience spans the entire client journey from back office functions, billing, customer retention, dispatch, logistics, order management, fulfillment, quality, sales, technical support, tele-sales, and even workforce management.
Angie’s primary focus is to bring her expertise and technology experience to help streamline the call-center operation processes. Angie is an early adopter of new technology and will be utilizing her experience to help our call center representatives to be even more efficient which will benefit her team and our clients. We look forward to seeing her suggestions and additions as she leads our call center teams at Third Party Pet.