As the state of the country has drastically changed in the last 30 days, so have most businesses. Those in the service industries supporting other businesses, have had to pivot at lightning speed to stay open and relevant.
At Third Party Pet, we recognize the importance to our clients that we maintain “open doors” to safeguard those much-needed services we provide to our clients, and their consumers. Our goal is to stay fully operational through this period. As of 3/17/20, TPP converted 100% of its entire call center operations to a work from home model and has not dropped a single KPI since the migration.