The Benefits of Crate Training Puppies

by Lisa Fimberg on December 22, 2020

When your customers purchase a puppy, they will inevitably have questions.  Unless they have owned puppies in the past, some might be apprehensive about crate training.  However, crate training puppies can be a positive experience, effective for housetraining and prevent destructive behavior.

Benefits of crate training

Some pet owners might think crate training is cruel to dogs, but the truth is it can be a very positive experience for both puppies and pet parents.  What your sales associate can convey is that crate training can provide puppies with a sense of security and a place to nestle when feeling insecure about a new space.

Dogs are naturally den animals and enjoy being in small, enclosed spaces. Dens protect them from danger, keep them warm and dry, and help dogs feel safe and protected.  By using a crate, the puppy’s natural instinct is to keep it warm and dry.  Therefore, a crate can provide a safe and comforting place for a puppy, as well as help pet owners with house training.

Crate training should be a positive experience for puppies

It is important for pet owners to make crate training is a positive experience for their puppies.  Feeding their puppies meals or treats in the crate can make the puppies feel as if being in a crate is a reward.

Dogs crate time, however, should be limited based on their age and the level of house training that is necessary.  Puppies should never be left in the crate all day, but only for a few hours at a time.

How pet owners can use a crate to house train dogs

Crate training is an essential part of housebreaking puppies since dogs do not like to soil their sleeping quarters. Puppies learn how to hold their bladders while they are in their crate, so pet owners can use this as a tool to house train puppies more readily.

If your customers are using a crate for house training, the crate should be sized where the puppy can lie down comfortably and have the ability to easily turn around in a circle.  If the crate is too large, the puppy might soil one end of it and sleep at the other end. If the crate is too small, the puppy will be uncomfortable and unable to sleep.

Crate training can prevent destructive behavior

Dogs and puppies need to learn to refrain from digging on furniture or rugs, chewing table legs, cushions, or other household items, and stealing food from garbage cans or counters. To teach puppies that destructive behavior is wrong, they need to be observed and monitored.

If pet owners put their puppy in a crate, it can prevent unwanted behavior when they are unable to supervise their puppy or need to leave their home.  However, this is only a temporary solution and should only be done while training.

Crate training can also help in emergencies

 If an emergency were to occur, pet owners who have crate trained their puppies can easily and safely get their puppies in the crate in a timely manner.  Having dogs secured during an evacuation or any sort of emergency can reduce the chances of them getting hurt, lost, or injured.

Further, if a dog is feeling insecure or freaked out by any outside noise, disturbance or even too much noise at a pet owner’s home, puppies can use their crate to escape it all and feel safe and comforted.

How to help customers choose the correct crate for their puppy

Store employees should know how to help new puppy owners choose the right crate size for their puppy.  The dog’s crate size depends on the size of the puppy and how the crate will be used.

The crate should be just large enough for the puppy to stand up, turn around, and squat, particularly if they are using it for house training, Your store employees should consider how big the puppy will be as an adult and choose a crate accordingly.

Most of your stores will have small and large crates, but some pet owners might prefer a softer, smaller crate.   Having a variety of crates at your store can be an additional sale for new puppy owners.

Pet owners should never use crates for punishment

A pet owner should never use the crate for punishment.  The crate is a safe and happy place where the puppy sleeps and will become his little home den.  By using the crate to punish a puppy, the crate loses its value and is no longer a safe space for the pup and can lead to even more destructive behavior.

If your customers have any questions about crate training, house training, or any other puppy or kitten related question, our agent are here to help.  Our trained agents can answer all your customers questions so your store employees can focus on the floor.  Contact our Success Team ( to learn more about all of our services.






Lisa FimbergThe Benefits of Crate Training Puppies