Our Story

Emerging from the vision to make the new pet ownership process easier for both pet retailers and their consumers, Third Party Pet was born. The overarching goal of TPP was, and still is, to support retailers operating within the pet industry and help them provide extensive benefits to their customers while assisting with managing the various points of stress throughout the customer journey. Now, nearly 10 years later, Third Party Pet offers a full suite of business services, designed by and for pet industry leaders to help businesses achieve consistent and predictable growth while delivering unmatched customer service.

Our services support our clients every step of the way. From Lead Management helping our clients maximize every inbound lead and provide dedicated outbound lead follow up, to Registrations and Solutions Services creating added value to their product offerings and providing post sale consumer support on their behalf, all the way to marketing services providing support on everything in between needed to drive business and revenue. Our team is comprised of dedicated experts with decades of experience within the pet industry, ensuring our clients can confidently focus on their bottom line and let us take care of the rest.

Our vision

To inspire leadership in our team members by setting a precedent of excellence through unmatched service quality, innovation and growth.

We Value…

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