Name | Melissa Gruver-LaPolt |
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First | Melissa |
Last | Gruver-LaPolt |
Phone | (845) 797-7258 |
Was your puppy representative helpful in addressing any questions/concerns? | Somewhat helpful |
Was the information clear throughout the registration process? | Somewhat clear |
Email hidden; Javascript is required. | |
How satisfied are you with the overall registration experience? | Somewhat satisfied |
Do you have any other comments, questions, or concerns? | It would have been nice to be told the pricing of registration upfront - at the beginning of the phone call. I felt tricked and feel bad for anyone who could be mentally challenged-- language barrier issues or elderly that could get confused by it all and accidentally pay the $399 unknowingly. I also would have appreciated a voicemail one of the times that a person called trying to contact me. I would have agreeably answered the phone sooner with the numerous attempts I got. The one time I did get a call |
User IP | 67.251.219.13 |
Entry ID | 305 |
Source URL | https://104.239.141.190/customer-feedback-survey/?inf_firstname=Melissa&inf_lastname=Gruver-LaPolt&inf_email=gruverliebolt%40gmail.com&inf_phone=%28845%29+797-7258&inf_contact_key=6f43d96e63580d875d23 |
Entry Date | August 31, 2017 |
How likely are you to purchase future products from Third Party Pet? | Not at all likely |