Name | Josh AND CAITLIN Tysz |
---|---|
First | Josh AND CAITLIN |
Last | Tysz |
Phone | (304) 916-4211 |
Agent Name | Toni Cole |
Store Code | 902 |
Was your puppy representative helpful in addressing any questions/concerns? | Not at all helpful |
Was the information clear throughout the registration process? | Not at all clear |
Email hidden; Javascript is required. | |
How satisfied are you with the overall registration experience? | Not at all satisfied |
Do you have any other comments, questions, or concerns? | Was quoted $250.00 to register puppy with AKC. When I requested the minimum paperwork for the puppy without additional "gifts", I was quoted $97.00. I contacted Petland (where I bought the puppy) and was told I should not have been charged anything, as they prepaid for the AKC registration as a part of my purchase deal. When I called back, the woman assisting me on the phone admitted that the $97.00 did include things like a blanket, and that she could give me just the paperwork/pedigree for $27.00. I was lied to that the minimum required payment for registering was $97.00, after I was initially told the payment was $250.00. I was not told these packages were optional until I persistently questioned the woman on the phone. |
User IP | 70.198.194.175 |
Entry ID | 612 |
Source URL | https://104.239.141.190/customer-feedback-survey/?inf_firstname=Josh+AND+CAITLIN&inf_lastname=Tysz&inf_email=jmt30hurdler%40gmail.com&inf_phone=%28304%29+916-4211&inf_agentname=Toni+Cole&inf_storecode |
Entry Date | October 10, 2017 |
How likely are you to purchase future products from Third Party Pet? | Not at all likely |