Our clients rely on us to make sure their customers are happy so whether you purchased a fish tank that had a leak or a puppy that had a cold we can take care of that for you!  Our solutions team members are experts in their field with 35 cumulative years of experience in the pet industry we are a wealth of knowledge when it comes to creating solutions for new pet owners.


Purchasing a pet is an emotional decision and in the process sometimes customers miss valuable information.  Our Registrations team partners with one of the largest dog registries in the country to make sure their dog is protected for ownership verification, lineage accuracy, and health coverage.  We also work with customers to fulfill their needs in other areas including training issues and product questions.

Lead Management

Online purchases are growing every day and in the pet industry there is no replacement of a live person to consult on your live pet purchase.  While many pet stores rely on online marketing to drive people to their store, their customers still want to talk and interact with a live person.  We provide services for incoming phone calls so that pet store owners can make sure their phone is being answered and their customers get the correct information about a pet they may be interested in.  We are not just an answering service, we are an extension of your staff!

Graphic Design

Our marketing and design team can take your pet store to the next level.  Our creative design team is experts in pet store marketing and animal related graphics.  We can create anything you want from flyers and handouts, to large signs and window decals.  Our team is limitless in their ability and pushes the envelope every day to “think sideways.”  If we can’t do it, no one can.