Solutions

You can rely on us to make sure that your customers are happy. Whether it’s a leaky fish tank or a puppy with a cold, we are here to help.  We are not a warranty provider, but we communicate your store’s policies to customers.  You can feel comfortable with our wealth of knowledge when it comes to assisting new pet owners.  Solutions team members are experts in your field with over 50 cumulative years of experience in the pet industry.

Registrations

Third Party Pet’s® Registrations team members work with the American Kennel Club® to ensure your dogs are officially recorded and registered. You can offer your customers ownership verification, lineage accuracy if applicable, and make sure your customers receive all of the benefits provided to their pet. Your customers will also feel comfortable knowing we can fulfill their needs in other areas including training concerns and product questions.

Lead Management

Your consumers are shopping online and this trend is growing every day.  There is no replacement for a live person to consult with your customers on their next pet purchase.  While you are most likely relying on online marketing to drive customers to your store, your customers still desire conversations and interaction with a live person prior to visiting.  We provide services from answering incoming calls to making outbound calls, as well as sending e-mails and texts so that you can rest assured your customers are always being taken care of.  The Lead Management department is not just an answering service; we are an extension of your team!

Graphic Design

Your marketing & advertising will be taken to the next level!  Our innovative design team is comprised of experts in pet marketing and animal related graphics.  We can create anything you desire from flyers and handouts, to large signs and window decals.  Our team’s portfolio and creative strategy is limitless and push the envelope every day.  If you can think it, we can create it!

Third Party Pet® Reviews

4.9
4.9 rating
4.9 out of 5 stars (based on 107 reviews)
Excellent93%
Very good6%
Average1%
Poor0%
Terrible0%

Extremely helpful and professional service!

5.0 rating
March 17, 2020

Extremely helpful and professional service! The woman who helped me went step by step to make sure I understood everything and helped me with all my questions! You definitely have a return customer in me 🙂

Stacey AND Ashley B

Staff is thoughtful and friendly

5.0 rating
March 11, 2020

Staff is thoughtful and friendly. Extremely helpful answering all my questions. Complimented my Olde English Bulldogge several times. I am very happy to have the same representative for my lifetime membership!

Natasha H

Very Helpful and Courteous

5.0 rating
March 10, 2020

My representative was very helpful and courteous. Overall, it was a very pleasant experience.

Geri A

Great Program

5.0 rating
March 6, 2020

Great program with very helpful and knowledgeable staff. Keep it up!!

Shawn AND CONSTANCE S

Concise, Genuine, and Knowledgeable

5.0 rating
February 14, 2020

She was very concise, genuine, and knowledgeable!

Nick B

Very Knowledgeable Puppy Representative

5.0 rating
February 13, 2020

My puppy representative was extremely nice and very knowledgeable!

Cecelia/Brian C/M
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